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Safety & Dating Disclaimer

Last updated: January 15, 2025

⚠️ Important Safety Notice

Your safety is our priority. Please read this disclaimer carefully before using Soulmate. Online dating requires caution and common sense.

Online Dating Safety

Soulmate provides a platform for connecting people, but we cannot guarantee the safety, authenticity, or intentions of other users. It is YOUR RESPONSIBILITY to:

  • Verify the identity of people you meet through the app
  • Use caution when sharing personal information
  • Meet in public places for first meetings
  • Tell friends or family about your plans when meeting someone new
  • Trust your instincts and report suspicious behavior
  • Never send money or financial information to other users

User Verification

While we make efforts to verify profiles and remove fake accounts:

  • We cannot guarantee that all profiles are authentic
  • Users may misrepresent themselves or their intentions
  • Scammers and fraudulent users may attempt to use the platform
  • You should always verify information independently
  • Report suspicious profiles immediately

We actively work to remove fake profiles and scammers, but we cannot catch everyone immediately. Your vigilance is essential.

Meeting in Person

If you choose to meet someone in person:

  • Always meet in a public place for the first several meetings
  • Tell a friend or family member where you're going and who you're meeting
  • Arrange your own transportation
  • Keep your phone charged and accessible
  • Don't leave your drink unattended
  • Trust your instincts - if something feels wrong, leave
  • Don't share your home address until you're comfortable

Financial Safety

NEVER send money, gift cards, or financial information to anyone you meet on Soulmate:

  • Scammers often ask for money for emergencies, travel, or other reasons
  • Legitimate people will never ask you for money online
  • Report anyone who asks for money immediately
  • Be suspicious of sob stories or urgent requests for financial help
  • Never share banking information, credit card details, or passwords

Personal Information

Protect your personal information:

  • Don't share your full name, address, or workplace until you're comfortable
  • Be cautious about sharing social media profiles
  • Don't share passwords or account information
  • Use the in-app messaging system before sharing personal contact information
  • Block and report users who make you uncomfortable

Age Requirements

Soulmate is intended for users 18 years of age and older:

  • You must be at least 18 years old to use this app
  • We verify age through account creation processes
  • If you discover someone under 18 using the app, report them immediately
  • We reserve the right to remove accounts that violate age requirements

Inappropriate Behavior

The following behaviors are strictly prohibited and will result in immediate account termination:

  • Harassment, threats, or abusive language
  • Sharing explicit or inappropriate content
  • Spam or solicitation
  • Fraud or scams
  • Impersonation or fake profiles
  • Any illegal activity

Report any inappropriate behavior immediately. We take all reports seriously and investigate promptly.

No Guarantees

Soulmate provides a platform for connection, but we cannot guarantee:

  • That you will find a match or relationship
  • The authenticity of all user profiles
  • The safety of in-person meetings
  • The success of any relationship formed through the app
  • That all users have good intentions

Use of this app and any meetings or relationships that result are solely at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law:

  • Soulmate and its developers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the app or interactions with other users
  • We are not responsible for any harm, loss, or damage that occurs from meeting people through the app
  • We are not responsible for the actions, behavior, or representations of other users
  • Use of this app and reliance on any information provided is solely at your own risk

Emergency Situations

If you experience an emergency or feel unsafe:

  • Call emergency services (911) immediately
  • Contact local law enforcement
  • Report the incident to us as soon as possible
  • Seek help from friends, family, or support services

Do not rely on the app for emergency assistance. Always contact emergency services directly.

Reporting

We encourage you to report:

  • Suspicious or fake profiles
  • Inappropriate behavior or harassment
  • Scams or fraudulent activity
  • Users who violate our terms of service
  • Any safety concerns

Reports can be made through the app or by contacting support@soulmate.app. We investigate all reports promptly and take appropriate action.

Updates to This Disclaimer

We may update this disclaimer from time to time. We encourage you to review this page periodically for any changes. Your continued use of the app following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Safety & Dating Disclaimer or need to report a safety concern, please contact us: